You have clicked on "NetSupport Control" that belongs to "NetSupport Manager" made by "NetSupport Ltd"

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Description extracted from Wikipedia:

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NameNetSupport Manager
DeveloperNetSupport Limited
TypeRemote administration software

NetSupport Manager is a Windows-centric cross-platform remote control software, allowing remote screen control and systems management from a Windows or Windows Mobile device of Windows, Mac, Linux, Solaris and Mobile devices. It was first released for DOS only networks in 1989. It supports thumbnail display of unlimited remote systems (since version 10), and allows navigation between remote systems in a manner similar to a KVM switch. Functionality includes file transfers, chat, and hardware/software inventory including software updates. Fewer features are supported for Linux and Mac clients. In 2012 NetSupport introduced new software versions allowing Remote Control from iOS and Android tablets and smartphones as well as a new Mac OS Control. Version 12 was released in October 2013, which extended platform support to include ChromeOS clients. Mobile Remote Control from iOS and Android was also extended with additional capabilities. All versions of NetSupport Manager require the pre-installation of the software on both the local (Control) and remote (Client) computers/devices prior to use.

Technical information:

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Icon statusNo tray icon
Icon settingNot in the system tray
Executable fileC:\Program Files\NetSupport\NetSupport Manager\PCICTLUI.EXE
Parent processC:\Windows\explorer.exe
Can be uninstalledYes
Size on disk45.4 Kb
Minimum recorded memory usage28.2 Mb
Average recorded memory usage28.2 Mb
Maximum recorded memory usage28.2 Mb
Date when maximum memory usage occured13-Feb-2012 5:37:48 PM
Minimum recorded CPU usage0%
Average recorded CPU usage0%
Maximum recorded CPU usage0%
Date when maximum CPU usage occured13-Feb-2012 5:37:48 PM
Started at13-Feb-2012 4:39:26 PM
Total CPU time 71 seconds
Imported functions
Some relevant texts from the exe file